Last updated: May 31, 2026
Overview
This Privacy Policy explains how Heartland Fleet Cleaning LLC (“Heartland Fleet Cleaning,” “HFC,” “we,” “us,” or “our”) collects, uses, and protects information when you visit heartlandfleetcleaning.com (the “Site”), submit a contact or quote-request form, call or email us, or otherwise engage with our mobile fleet washing services.
Heartland Fleet Cleaning is a business-to-business mobile fleet washing company based in Peoria, Illinois, serving Central Illinois. We do not knowingly collect information from children under 13, and our Site and services are intended for business and adult use only.
By using the Site or submitting information to us, you agree to the practices described in this policy. If you do not agree, please do not use the Site or submit information.
Information We Collect
We collect only the information needed to respond to inquiries, deliver service, and run a small business. Specifically:
- Information you give us directly — name, company name, email address, phone number, fleet size, service location, message content, and any other details you provide through a contact or quote-request form, by phone, by email, or in person.
- Service and account information — for active customers, we keep records related to scheduled washes, service locations, invoices, payments, and communication history.
- Automatic technical information — when you visit the Site, your browser may automatically share standard technical data such as IP address, browser type, device type, operating system, referring page, pages visited, and timestamps. This information is collected through standard server logs and third-party service providers (see “Third-Party Services” below).
The Site uses Google Analytics 4 for aggregate web analytics (see “Third-Party Services” below). We do not run advertising pixels or sell visitor data. If that changes, we will update this policy.
How We Use Your Information
We use the information we collect to:
- Respond to quote requests, demo wash requests, contact-form submissions, calls, and emails.
- Schedule, deliver, invoice, and follow up on fleet washing services.
- Communicate with customers about scheduling, pricing, contract terms, service updates, and account matters.
- Maintain business records required for accounting, tax, insurance, and legal compliance.
- Operate, secure, and improve the Site.
- Comply with applicable laws and respond to lawful requests from authorities.
We do not sell your personal information. We do not share it with third parties for their own marketing.
Third-Party Services
We use a small number of third-party service providers to run the Site and the business. These providers may receive limited information necessary to perform their function:
- Form delivery — contact and quote-request forms on the Site are processed by Formspree, which forwards your submission to our office email. Formspree’s privacy practices are described at formspree.io/legal/privacy-policy.
- Hosting and content delivery — the Site is served through standard web hosting and content delivery providers, which may log standard request metadata (IP, user agent, timestamps) for security and operational purposes.
- Fonts and icons — the Site loads typefaces from Google Fonts and icons from a public CDN, which may receive standard request metadata when your browser loads those assets.
- Email and phone — messages you send to info@heartlandfleetcleaning.com or our business phone line are handled through standard email and telephony providers.
- Web analytics — the Site uses Google Analytics 4 to understand how visitors use the Site (pages visited, traffic sources, approximate location, device type). Google Analytics may set cookies and receive standard request metadata. Google’s privacy practices are described at policies.google.com/privacy; you can opt out via the Google Analytics opt-out browser add-on.
We may also share information with professional advisors (such as our accountant, attorney, or insurance carrier) when reasonably necessary, and with government authorities when required by law.
Cookies and Similar Technologies
The Site uses Google Analytics, which sets cookies to distinguish visitors and sessions. Some other third-party services (such as fonts, icons, or hosting infrastructure) may set technical cookies that are necessary for the page to load or for security purposes. You can control cookies through your browser settings; blocking them may affect how the Site displays.
How We Protect Information
We use reasonable physical, administrative, and technical safeguards to protect the information you share with us. The Site is served over HTTPS, account access is limited to authorized personnel, and we retain only the information we need to run the business. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
How Long We Keep Information
We keep contact and inquiry information for as long as needed to respond, follow up, and maintain a record of our communications. We keep customer service records, invoices, and contract documents for the periods required by tax, accounting, and contract law, generally at least seven years. We may keep information longer where required by law or legitimate business need.
Your Choices and Rights
You can:
- Update or correct your contact or account information by emailing info@heartlandfleetcleaning.com.
- Request a copy of the personal information we hold about you.
- Request deletion of your personal information, subject to records we are required to keep by law.
- Opt out of marketing by replying “unsubscribe” to any marketing email or asking us by phone. We rarely send marketing email; most messages are direct responses to inquiries or active customer communications.
Depending on where you live, you may have additional rights under state or national privacy laws. We will honor verified requests to the extent required by applicable law.
Children
The Site and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Links to Other Sites
The Site may link to third-party websites (for example, social media profiles or partner sites). We are not responsible for the privacy practices or content of those sites. Review their privacy policies before sharing information with them.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be noted on the Site. Your continued use of the Site after a change takes effect means you accept the updated policy.
Contact Us
Questions, requests, or concerns about this Privacy Policy or how we handle your information:
Heartland Fleet Cleaning LLC
Peoria, Illinois
Phone: (309) 322-9599
Email: info@heartlandfleetcleaning.com